If you are not 100% satisfied with a physical purchase, you can return the product and get a full refund or exchange the product for another one.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
For individuals, if you wish to cancel the purchase of a Second Opinion consultation package PRIOR TO your initial consultation, you may receive a full refund. You must send a written cancellation request to firstname.lastname@example.org. There are no refunds possible once consultation services have been rendered. No exceptions.
For corporate and/or group consultations, full refunds will only be granted within 72 hours of the initial order. Cancellations after the 72 hour period will be refunded 50% of the fee. There are no refunds possible once consultation services have been rendered. No exceptions.